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Voice / Fax over IP Networks
Voice/Fax Over IP Networks
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Strany 1 - User Guide

100Voice / Fax over IP NetworksVoice/Fax Over IP NetworksModel MVP110Proprietary ModeUser Guide

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10Chapter 1 - Introduction and DescriptionSimilarly, a remote branch office employee can pick up the phone at 301 and dial VOIP extension 102.This rou

Strany 3 - Contents

11Chapter 1 - Introduction and DescriptionFront Panel DescriptionThe front panel has two groups of LEDs that provide the status of the Ethernet connec

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12Chapter 1 - Introduction and DescriptionBack Panel DescriptionThe cable connections for the MultiVOIP are made at the back panel. Connectors include

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13Chapter 1 - Introduction and DescriptionSpecifications One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAM Two Megabytes of flash memoryEthern

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100Voice / Fax over IP NetworksChapter 2 - Installation

Strany 7 - Preview of this Guide

15Chapter 2 - InstallationInstalling Your MultiVOIPThe basic steps of installing your MultiVOIP network involve unpacking the units, connecting thecab

Strany 8 - Typical Application

16Chapter 2 - InstallationUnpacking Your MultiVOIPRemove all items from the box. (See Figure 6.)MADE IN U.S.AMADE IN U.S.Awww.multitech.comVoice/Fax o

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17Chapter 2 - InstallationCabling Your MultiVOIPCabling your MultiVOIP involves making the proper Power, Command Port, and Internet connections.Figure

Strany 10 - VOIP Dialing Directory

100Voice / Fax over IP NetworksChapter 3 - Software Loading and Configuration

Strany 11 - Front Panel Description

19Chapter 3 - Software Loading and ConfigurationInstalling Your MultiVOIP SoftwareThe following installation procedures do not provide every screen or

Strany 12 - Back Panel Description

User GuideS0000220 Revision AMultiVOIP 100 (Model MVP110)This publication may not be reproduced, in whole or in part, without prior expressed written

Strany 13 - Specifications

20Chapter 3 - Software Loading and Configuration4. The MultiVOIP Setup welcome window displays.Press Enter or click Next to continue.5. Follow the on-

Strany 14 - Chapter 2 - Installation

21Chapter 3 - Software Loading and Configuration7. The Setup Complete dialog displays.Click Finish to continue.8. The following message displays:Click

Strany 15 - Safety Warning Telecom

22Chapter 3 - Software Loading and Configuration11. The IP Protocol Default Setup dialog box displays.The default Frame Type is TYPE_II. If this does

Strany 16 - Safety Warnings

23Chapter 3 - Software Loading and ConfigurationThe Voice/Fax tab displays the parameters for the voice coder, faxing, and DTMF gain.14. To change the

Strany 17 - Cabling Your MultiVOIP

24Chapter 3 - Software Loading and Configuration17. The Billing/Security tab displays the parameters for automatic disconnection, billing options,and

Strany 18 - Voice / Fax over IP Networks

25Chapter 3 - Software Loading and ConfigurationClick OK. The upgrade process begins. Each component is loaded in succession.23. From the Program Gr

Strany 19 - Software Loading

26Chapter 3 - Software Loading and Configurationthen enter 3 for System Information where item 1 is the Ethernet Port Address you want toenter in the

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27Chapter 3 - Software Loading and Configuration33. Click OK and you are returned to the Phone Directory Database dialog box, which nowincludes the se

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28Chapter 3 - Software Loading and ConfigurationConfiguring Your Client MultiVOIPsIf you are installing a MultiVOIP behind a firewall, you need to add

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29Chapter 3 - Software Loading and Configuration5. The Channel Setup dialog box defines the channel interface, voice coder, fax parameters, andregiona

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iiiContentsChapter 1 - Introduction and Description ... 5Introduction ...

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30Chapter 3 - Software Loading and Configuration7. To change the voice coder, select the channel from the Select Channel list, then select thenew voic

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31Chapter 3 - Software Loading and Configuration14. The Call Authentication option enables password protection for outbound and inbound calls onthe vo

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32Chapter 3 - Software Loading and Configuration19. Click OK and you are returned to the main menu.20. Click Download Setup to write the new configura

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33Chapter 3 - Software Loading and ConfigurationRemote Site Administrator3. Unpack your MultiVOIP.4. Connect one end of the power supply to a live AC

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100Voice / Fax over IP NetworksChapter 4 - MultiVOIP Software

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35Chapter 4 - MultiVOIP SoftwareIntroductionThis chapter describes various features of the MultiVOIP software that enable you to change (update)the co

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36Chapter 4 - MultiVOIP Softwarehave to the unit, and your rights. It shows if your PC is connected directly to the command port of theMultiVOIP or i

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37Chapter 4 - MultiVOIP SoftwareThe FXS Options group controls how the selected channel interacts with answering machines. If theCurrent Loss check b

Strany 32 - Sequence

38Chapter 4 - MultiVOIP SoftwareThe Silence Compression check box defines whether silence compression is enabled for theselected voice channel. If en

Strany 33 - Remote Site Administrator

39Chapter 4 - MultiVOIP SoftwareRegional tabThe regional tab controls the voice communications for the country or region in which the MultiVOIP isbei

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Viewing Logs ...

Strany 35 - MultiVOIP Configuration

40Chapter 4 - MultiVOIP SoftwareClient Status to display the status of all the client units in your VOIP network. The Phone Number ofeach client disp

Strany 36 - Changing Channel Parameters

41Chapter 4 - MultiVOIP SoftwareWhen you enter this information and click OK, the information is loaded into the phone directorydatabase.To add a seco

Strany 37 - Voice/Fax tab

42Chapter 4 - MultiVOIP SoftwareProxyServerThe Proxy Setup tab is used when a ProxyServer is used to connect the LAN to the Internet.If a ProxyServer

Strany 38 - Billing/Security tab

43Chapter 4 - MultiVOIP SoftwareInternet connection. To reduce the frequency of lost packets, select a low-bit-rate coder, such asG.723 or Netcoder.

Strany 39 - Regional tab

44Chapter 4 - MultiVOIP SoftwareViewing StatisticsThe Statistics dialog box enables you to view statistics for major events of the MultiVOIP operation

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45Chapter 4 - MultiVOIP Softwareare being transferred. If not, that may indicate the web server is not enabled. Or, if you were havingproblems estab

Strany 41 - Changing IP Parameters

46Chapter 4 - MultiVOIP SoftwareThe Log Entries dialog box displays each call as a sequentially numbered Event with the date, time,duration of the cal

Strany 42 - Viewing Call Progress

47Chapter 4 - MultiVOIP SoftwareReportsA report of the contents of the Log Entries dialog box can be generated using the Windows Notepadaccessory and

Strany 43 - Applications Setup

48Chapter 4 - MultiVOIP SoftwareUpgrade ProceduresWhenever you upgrade your version of the MultiVOIP software, you must first install the new software

Strany 44 - Viewing Statistics

49Chapter 4 - MultiVOIP SoftwareClick OK. The MultiVOIP firmware and coders download, then the MultiVOIP reboots.Manual Upgrade ProcedureUse this p

Strany 45 - Viewing Logs

100Voice / Fax over IP NetworksChapter 1 - Introduction and Description

Strany 46 - Viewing Channel Totals

100Voice / Fax over IP NetworksChapter 5 - Remote Configuration

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51Chapter 5 - Remote Configuration and ManagementIntroductionThis chapter provides procedures for viewing or changing the configuration of a remote un

Strany 48 - Upgrade Procedures

52Chapter 5 - Remote Configuration and ManagementVerify that the Communication Type is set for COM Port and the Select Port box is set forthe COM port

Strany 49 - Manual Upgrade Procedure

53Chapter 5 - Remote Configuration and Managementthe PC host name. You should also test the network interface configuration by Pinginganother TCP/IP

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54Chapter 5 - Remote Configuration and Management7. After you have changed the configuration of the remote MultiVOIP, click Download Setup toupdate th

Strany 51 - Remote Configuration

55Chapter 5 - Remote Configuration and ManagementPhone Directory DatabaseSelecting Option 2 enables you to add entries to the Phone Directory Database

Strany 52 - LAN-Based

56Chapter 5 - Remote Configuration and ManagementFrom this Web page, you can access all the configuration options. Refer to Chapter 4 - MultiVOIPSoft

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100Voice / Fax over IP NetworksChapter 6 - Warranty, Service and Tech Support

Strany 54 - Voice over IP Configuration

58Chapter 6 - Warranty, Service and Tech SupportIntroductionThis chapter starts out with statements about your MultiVOIP 2-year warranty. The next se

Strany 55 - Web Management

59Chapter 6 - Warranty, Service and Tech SupportServiceIf your tech support specialist decides that service is required, your MultiVOIP may be sent (f

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6Chapter 1 - Introduction and DescriptionIntroductionWelcome to Multi-Tech's new voice/fax gateway, the MultiVOIP 100, model MVP110. The MultiVO

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60Chapter 6 - Warranty, Service and Tech SupportTech SupportMulti-Tech has an excellent staff of technical support personnel available to help you get

Strany 58 - Limited Warranty

100Voice / Fax over IP NetworksAppendixes

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62Appendix A - TCP/IP DescriptionAppendix A - TCP/IP (Transmission Control Protocol/Inter-net Protocol) DescriptionTCP/IP is a protocol suite and rela

Strany 60 - About the Internet

63Appendix A - TCP/IP Descriptionare better suited to the datagram service of UDP because there is no time lost to virtual circuitestablishment and te

Strany 61 - Appendixes

64Appendix A - TCP/IP DescriptionInternet Protocol (IP)IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoingme

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65Appendix B - Cabling DiagramsAppendix B - Cabling DiagramsCommand Port Cable1 2 3 4 5 6 7 8PIN NO.4783261512345678To DTEDevice(PC)CLEAR TO SE

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66Appendix B - Cabling DiagramsRemote Configuration CableReceive Data (RX)Transmit Data (TX)Signal GroundRequest to Send (RTS)9-Pin Male235825-Pin Mal

Strany 64 - Internet Protocol (IP)

67Appendix C - Regulatory InformationAppendix C - Regulatory InformationClass A StatementFCC Part 15NOTE: This equipment has been tested and found to

Strany 65 - Appendix B - Cabling Diagrams

68Appendix C - Regulatory Information4. If this equipment causes harm to the phone network, the phone company will notify you in advance thattemporary

Strany 66 - Remote Configuration Cable

69Appendix C - Regulatory InformationCanadian Limitations NoticeRinger Equivalence NumberNotice: The ringer equivalence number (REN) assigned to eac

Strany 67 - FCC Part 68 Telecom

7Chapter 1 - Introduction and DescriptionPreview of this GuideThis guide describes the MultiVOIP and tells you how to install and configure the unit.

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100Voice / Fax over IP NetworksGlossary

Strany 69 - Canadian Limitations Notice

71GlossaryAAccess: The T1 line element made up of two pairs of wire that the phone company brings to the customer premises. The Access portionends wi

Strany 70 - Glossary

72GlossaryBell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companies

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73GlossaryCircuit-switched Network: A technology used by the PSTN that allocates a pair of conductors for the exclusive use of one

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74GlossaryDigital Data: Information represented by discrete values or conditions (contrast "Analog Data").Digital Loopback: A technique us

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75GlossaryExplicit Congestion Management: The method used in frame relay to notify the terminal equipment that the network is overly busy. Theuse o

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76GlossaryGraphical User Interface (GUI): A type of computer interface consisting of a visual metaphor of a real-world scene, often

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77GlossaryLAPB: Link Access Procedure Balanced; based on the X.25 Layer 2 specification. A full-duplex point-to-point bit-synchronous protocolcom

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78GlossaryMultithreading: The ability of a software system to be able to handle more than one transaction concurrently. This is contrasted to the

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79GlossaryPoint of Presence (POP): The central office's end points of the long distance carriers.Point to Point Protocol (PPP): A pr

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8Chapter 1 - Introduction and DescriptionTypical ApplicationBefore Voice Over IP (VOIP), a corporate office had a data connection to the Internet and

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80GlossaryThe robbed-bit signaling technique is used in D4 channel banks to convey signaling information. The eighth (least significant) bit of each

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81GlossarySystems Network Architecture (SNA): The description of the logical structure, formats, protocols, and operational sequences f

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82GlossaryTunneling: Encapsulation data in an IP packet for transport across the internet.Twisted pair wiring: A type of cabling with one or

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83GlossaryIndexAArchie .....63BBack Panel .....

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9Chapter 1 - Introduction and DescriptionNext, build your VOIP phone directory database that connects your MultiVOIPs together. From thephone directo

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