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Multitech MULTIVOIP MVP-130FXS Uživatelský manuál Strana 4

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Services & Warranty
Multi-Tech’s comprehensive Support
Services programs offer a full array of
options to suit your specific needs. These
services are aimed at protecting your
investment, extending the life of your
solution or product, and reducing total
cost of ownership. Our seasoned technical
experts, with an average tenure of more
than 10 years, can walk you through smooth
installations, troubleshoot issues and help
you with configurations. Products include a
2-year warranty that can be extended up to
5 years via Multi-Tech’s Extended Warranty
program, which offers the convenience of
Overnight Service* for optimal uptime.
Extended Warranty & Overnight
Services
To give you peace-of-mind and protect your
investment, our Extended Warranty Service
Plans ensure your Multi-Tech products are
covered for 1, 2, or 3 years beyond the
manufacturer’s warranty with an optional
Overnight Service plan*.
Installation Support
Multi-Tech’s Installation Support Service
delivers priority service with the ability to
work one-on-one with an experienced
Multi-Tech technical support engineer, to
guide you through the installation process
for our products.
Technical Support Services
At Multi-Tech, we’re committed to
providing you personalized attention and
quality service while providing you a quick
response to your product support needs.
We have several options of support for you
to choose from.
For additional information on Support
Services as well as other service
offerings, please contact your Multi-Tech
representative or visit
www.multitech.com/support.go.
* Overnight replacement service is currently
available for U.S. customers.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email: [email protected]
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Unit 1, Thames Court
2 Richfield Avenue
Reading, Berkshire RG1 8EQ
United Kingdom
Tel: +(44) 118 959 7774
Email: [email protected]
Services & Warranty
Multi-Tech’s comprehensive Support
Services programs offer a full array of
options to suit your specific needs. These
services are aimed at protecting your
investment, extending the life of your
solution or product, and reducing total
cost of ownership. Our seasoned technical
experts, with an average tenure of more
than 10 years, can walk you through smooth
installations, troubleshoot issues and help
you with configurations. Products include a
2-year warranty that can be extended up to
5 years via Multi-Tech’s Extended Warranty
program, which offers the convenience of
Overnight Service* for optimal uptime.
Extended Warranty & Overnight
Services
To give you peace-of-mind and protect your
investment, our Extended Warranty Service
Plans ensure your Multi-Tech products are
covered for 1, 2, or 3 years beyond the
manufacturer’s warranty with an optional
Overnight Service plan*.
Installation Support
Multi-Tech’s Installation Support Service
delivers priority service with the ability to
work one-on-one with an experienced
Multi-Tech technical support engineer, to
guide you through the installation process
for our products.
Technical Support Services
At Multi-Tech, we’re committed to
providing you personalized attention and
quality service while providing you a quick
response to your product support needs.
We have several options of support for you
to choose from.
For additional information on Support
Services as well as other service
offerings, please contact your Multi-Tech
representative or visit
www.multitech.com/support.go.
* Overnight replacement service is currently
available for U.S. customers.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email: [email protected]
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Unit 1, Thames Court
2 Richfield Avenue
Reading, Berkshire RG1 8EQ
United Kingdom
Tel: +(44) 118 959 7774
Email: [email protected]
No User Training
The MultiVOIP gateway provides single
stage dialing by utilizing a Uniform
Dialing Plan that is consistent with the
E.164 (PSTN) standard numbering plan.
This includes automatic appending and
stripping of digits to dialed numbers
to ensure that users will not require
additional training to make VOIP calls.
In fact, placing calls with the MultiVOIP
gateway is like using your existing
phone system.
Supplementary Services
The MultiVOIP gateway supports H.450
supplementary services to provide for
call transfer, call forwarding, call hold,
call waiting, and name identification.
It also supports Q.SIG, an inter-PBX
signaling protocol, for networking PBX
supplementary services in a multi- or
uni-vendor environment. In addition,
the MultiVOIP gateway supports SIP
extensions providing call forward and
call transfer capabilities.
Ordering Information
Product Description Region
MVP130-FXS 1-Port VOIP Gateway (FXS) w/US Accessory Kit US/Can
MVP130-FXS-EU 1-Port VOIP Gateway (FXS) w/EU Accessory Kit Europe
MVP130-FXS-GB/IE 1-Port VOIP Gateway (FXS) w/UK Accessory Kit GB/Ireland
MVP130 1-Port VOIP Gateway (FXS/FXO/DID) w/US Accessory Kit US/Can
MVP130-EU 1-Port VOIP Gateway (FXS/FXO/DID) w/EU Accessory Kit Europe
MVP130-GB/IE 1-Port VOIP Gateway (FXS/FXO/DID) w/UK Accessory Kit GB/Ireland
MVP210 2-Port VOIP Gateway (FXS/FXO/E&M/DID) w/US Accessory Kit US/Can
MVP210-EU 2-Port VOIP Gateway (FXS/FXO/E&M/DID) w/EU Accessory Kit Europe
MVP210-GB/IE 2-Port VOIP Gateway (FXS/FXO/E&M/DID) w/UK Accessory Kit GB/Ireland
MVP410 4-Port VOIP Gateway (FXS/FXO/E&M/DID) w/US Accessory Kit US/Can
MVP410-EU 4-Port VOIP Gateway (FXS/FXO/E&M/DID) w/EU Accessory Kit Europe
MVP410-GB/IE 4-Port VOIP Gateway (FXS/FXO/E&M/DID) w/UK Accessory Kit GB/Ireland
MVP810 8-Port VOIP Gateway (FXS/FXO/E&M/DID) w/US Accessory Kit US/Can
MVP810-EU 8-Port VOIP Gateway (FXS/FXO/E&M/DID) w/EU Accessory Kit Europe
MVP810-GB/IE 8-Port VOIP Gateway (FXS/FXO/E&M/DID) w/UK Accessory Kit GB/Ireland
MVP428 4-Port Expansion Card for MVP410 Global
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