Standalone Voice/IP GatewayModel MVP 800Proprietary ModeUser Guide
10Chapter 1 - Introduction and DescriptionUsing the same example as above, but calling the Regional office. A person at headquarters wouldpick up a t
11Chapter 1 - Introduction and DescriptionFront Panel DescriptionThe front panel contains three groups of LEDs that provide the status of the Ethernet
12Chapter 1 - Introduction and DescriptionBack Panel DescriptionThe cable connections for the MultiVOIP are made at the back panel. Connectors includ
13Chapter 1 - Introduction and DescriptionSpecifications• Two 1 Meg by 32 byte at 70 nanosecond SIMM is 8 Mb DRAMCaution: SIMM speed and size cannot b
Chapter 2 - Installation
15Chapter 2 - InstallationInstalling Your MultiVOIPThe basic steps of installing your MultiVOIP network involve unpacking the units, connecting thecab
16Chapter 2 - InstallationUnpacking Your MultiVOIPRemove all items from the box.www.multitech.comVoice/Fax over IP NetworksFigure 2-1. UnpackingSafety
17Chapter 2 - InstallationCabling ProcedureCabling involves connecting the host MultiVOIP to your LAN and telephone equipment.1. If you are connecting
18Chapter 2 - InstallationE&M Jumper Block Positioning ProcedureA jumper block exists for each voice/fax channel. The jumper block is to the righ
Chapter 3 - Software Loading and Configuration
User GuideS0000216 Revision AMultiVOIP 800 (Model MVP 800)This publication may not be reproduced, in whole or in part, without prior expressed written
20Chapter 3 - Software Loading and ConfigurationConfiguring Your Host MultiVOIPThe following software loading procedure does not provide every screen
21Chapter 3 - Software Loading and Configuration4. The Welcome dialog box displays.Click Next to continue.5. Follow the on-screen instructions to inst
22Chapter 3 - Software Loading and ConfigurationClick Finish to continue.8. The following message displays:Click Yes to continue.9. The IP Protocol De
23Chapter 3 - Software Loading and Configurationdevice’s user documentation.If you are using an extension from your PBX, then choose the FXO option.
24Chapter 3 - Software Loading and Configuration14. To change the voice coder, select the channel from the Select Channel list, then select the newvoi
25Chapter 3 - Software Loading and Configuration18. The Billing/Security tab displays the parameters for automatic disconnection, billing options, and
26Chapter 3 - Software Loading and Configuration24. The Phone Directory Database dialog box displays. You will build your personalized MultiVOIPPhone
27Chapter 3 - Software Loading and Configuration28. In the MultiVOIP Identification group, enter the IP address of the Host MultiVOIP in the IPAddress
28Chapter 3 - Software Loading and Configuration34. Click OK and you are returned to the Phone Directory Database dialog box, which now includesthe se
29Chapter 3 - Software Loading and ConfigurationConfiguring Your Client MultiVOIPsThe client MultiVOIPs can be another MVP 800, MVP 400 unit or a Mult
iiiContentsChapter 1 - Introduction and DescriptionIntroduction ...
30Chapter 3 - Software Loading and Configuration4. In the Port Address group, enter the IP Address and IP Mask. In the Gateway Address group,enter the
31Chapter 3 - Software Loading and Configurationmuch time elapses between digits and the wrong numbers are mapped, you hear a rapid busysignal. If th
32Chapter 3 - Software Loading and Configuration11. You can enable the voice/fax advanced features by selecting the Silence Compression, EchoCancellat
33Chapter 3 - Software Loading and Configuration16. To change the Tone Pairs on the Regional tab, select your specific country or region from theCount
34Chapter 3 - Software Loading and Configuration20. Click OK and you are returned to the main menu.21. Click Download Setup to write the new configura
35Chapter 3 - Software Loading and ConfigurationDeploy the VOIP NetworkDeploying the VOIP network involves the VOIP Administrator developing the VOIP
36Chapter 3 - Software Loading and ConfigurationIf you are connecting the station side of a telephone switch (PBX) to your MultiVOIP, connect oneend o
Chapter 4 - MultiVOIP Software
38Chapter 4 - MultiVOIP SoftwareIntroductionThis chapter describes the MultiVOIP software to show you how to make changes to theconfiguration of your
39Chapter 4 - MultiVOIP SoftwareMultiVOIP ConfigurationThe MultiVOIP Setup menu consists of 10 buttons in which you can point and click, an Eventswind
ivViewing Call Progress ...
40Chapter 4 - MultiVOIP SoftwareChanging Channel ParametersThe channel parameters include the interface type and its options, voice and fax settings,
41Chapter 4 - MultiVOIP Softwarethe dialed digits to an entry in the Phone Directory Database. If too much time elapses betweendigits, the wrong numb
42Chapter 4 - MultiVOIP SoftwareVoice/Fax TabThe Voice/Fax tab controls the voice coder, Fax settings, DTMF gain, and some miscellaneousoptions.The Mu
43Chapter 4 - MultiVOIP Softwarethe voice channel.Billing/Security Options can be used to track the cost of Inbound and/or Outbound calls on any ofthe
44Chapter 4 - MultiVOIP SoftwareRegional TabThe Regional tab controls the voice communications for the country or region in which the MultiVOIPis bein
45Chapter 4 - MultiVOIP SoftwareChanging the Phone Directory DatabaseThe Phone Directory Database dialog box displays all the phone numbers in your Mu
46Chapter 4 - MultiVOIP Softwareclient MultiVOIP will be defined as using dynamic addressing and the IP Address box will beunavailable.If a Proxy Serv
47Chapter 4 - MultiVOIP SoftwareChanging IP ParametersThe IP Setup dialog box establishes the IP addressing for the local Ethernet LAN, defines the In
48Chapter 4 - MultiVOIP SoftwareMultiVOIP located behind a Proxy Server at the static IP address. This static IP address will be usedin the Phone Dir
49Chapter 4 - MultiVOIP SoftwareViewing StatisticsThe Statistics dialog box enables you to view statistics for major events of the MultiVOIP operation
Chapter 1 - Introduction and Description
50Chapter 4 - MultiVOIP SoftwareFor the most part these statistics are informational, and their use as a troubleshooting tool will becontingent on the
51Chapter 4 - MultiVOIP SoftwareOthers SetupClicking Others on the Main menu displays the Others Setup dialog box. This dialog box lets you toenable
52Chapter 4 - MultiVOIP SoftwareViewing Call ProgressThe Call Progress dialog box displays the status of a call in progress. This dialog box is acces
53Chapter 4 - MultiVOIP SoftwareViewing LogsThe Log Entries dialog box displays a chronological history of all calls into and out of this unit. Click
54Chapter 4 - MultiVOIP SoftwareReportsA report of the contents of the Log Entries dialog box can be generated using the Windows Notepadaccessory and
Chapter 5 - Remote Configuration and Management
56Chapter 5 - Remote Configuration and ManagementIntroductionThis chapter provides procedures for viewing or changing the configuration of a remote un
57Chapter 5 - Remote Configuration and ManagementVerify that the Communication Type is set for COM Port and the Select Port box is set forthe COM port
58Chapter 5 - Remote Configuration and ManagementLAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/
59Chapter 5 - Remote Configuration and Management6. The MultiVOIP Setup dialog box displays. This is the dialog box of the remote MultiVOIP.7. After
6Chapter 1 - Introduction and DescriptionIntroductionWelcome to Multi-Tech's new standalone Voice/IP Gateway which allows analog voice and faxcom
60Chapter 5 - Remote Configuration and ManagementRemote ManagementThis section describes typical client applications that can be used to configure the
61Chapter 5 - Remote Configuration and ManagementVoice over IP ConfigurationSelecting Option 1 displays the main menu, which allows further configurat
62Chapter 5 - Remote Configuration and ManagementIf a Password was entered in the Applications Setup dialog box, then enter the password and clickEnte
63Chapter 5 - Remote Configuration and ManagementUpgrade ProceduresWhenever you upgrade your version of the MultiVOIP 400/800 software, you must first
64Chapter 5 - Remote Configuration and ManagementThe MultiVOIP firmware and coders download, then the MultiVOIP reboots.Manual Upgrade Procedure
65Chapter 6 - Warranty, Service, and Tech SupportFollow this procedure only if you want to manually upgrade your MultiVOIP.Note: Steps 4-8 can be perf
Chapter 6 - Warranty, Service, and Tech Support
67Chapter 6 - Warranty, Service, and Tech SupportIntroductionThis chapter starts out with statements about your MultiVOIP 2-year warranty. The next s
68Chapter 6 - Warranty, Service, and Tech SupportTech SupportMulti-Tech has an excellent staff of technical support personnel available to help you ge
69Chapter 6 - Warranty, Service, and Tech SupportServiceIf your tech support specialist decides that service is required, your MultiVOIP may be sent (
7Chapter 1 - Introduction and DescriptionChapter 5 - Remote Configuration and ManagementChapter 5 provides procedures for changing the configuration o
Appendixes
71Appendix A - TCP/IP DescriptionAppendix A - TCP/IP (Transmission Control Protocol/Inter-net Protocol) DescriptionTCP/IP is a protocol suite and rela
72Appendix A - TCP/IP Descriptionresponse, are better suited to the datagram service of UDP because there is no time lost to virtualcircuit establishm
73Appendix B - Cabling DiagramsInternet Protocol (IP)IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoingmess
74Appendix B - Cabling DiagramsAppendix B - Cabling DiagramsCommand Port Cable13 12 11 10 9 8 7 6 5 4
75Appendix B - Cabling DiagramsMagix 400 E&M Tie CardPIN NO.63145212345678PIN NO.Male MaleMVP 400/800ConnectionMagix 400 E&M 4Wire Tire CardM
76Appendix C - Regulatory InformationAppendix C - Regulatory InformationClass A StatementFCC Part 15NOTE: This equipment has been tested and found to
77Appendix C - Regulatory InformationFCC Part 68 Telecom1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules.O
78Appendix C - Regulatory InformationCanadian Limitations NoticeRinger Equivalence NumberNotice: The ringer equivalence number (REN) assigned to each
Glossary
8Chapter 1 - Introduction and DescriptionMultiVOIP ApplicationA typical Voice Over IP (VOIP) network is shown in Figure 1-2 with a headquarters site a
80GlossaryAAccess: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Access portionend
81GlossaryBell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companieswhich
82GlossaryCircuit switching: The temporary connection of two or more communications channels using a fixed, non-shareable path through thenetwork. Us
83GlossaryDigital Loopback: A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via a telec
84GlossaryFFailed Seconds: A test parameter where the circuit is unavailable for one full second.Failed Signal: A T1 test parameter logged when ther
85GlossaryIHexadecimal: A base 16 numbering system used to represent binary values. Hex uses the numbers 0-9 and the letters A-F: usually notatedby a
86GlossaryLine Termination (LT): The electronics at the ISDN network side of the user/network interface that complements the NT1 at the user side.The
87GlossaryOObject-Orientated: A method for structuring programs as hierarchically organized classes describing the data and operations of objects that
88GlossaryProtocol: 1) A set of semantic and syntactic rules that determines the behavior of functional units in achieving communication. 2) In OpenS
89GlossarySSerial Port: The connector on a PC used to attach serial devices (those that need to receive data one bit after another), such as a mouse,
9Chapter 1 - Introduction and Description Phone Directory Data BaseNumber Description Channel IP Address101 Headquarters 1 201.23.122.118Trun
90GlossaryT1 Framing: To digitize and encode analog voice signals requires 8000 samples per second (twice the highest voice frequency of 4000 Hz).Enc
91GlossaryVV.25bis: An ITU-T standard for synchronous communications between a mainframe or host and a modem using HDLC or other character-oriented pr
92IndexIndexAArchie .................. 73BBack Panel ............
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