
10.2 POP Mail
E-mail has a sending component, SMTP, and a mailbox part POP. When you compose and send e-mail
your mail program connects to the SMTP (Simple Mail Transport Protocol) mail server. The SMTP server
acts as a relay between your e-mail client and the Internet. The SMTP server verifies that each recipient is
accessible and returns an error message if not. Incoming mail is delivered to the POP server, (Post Office
Protocol) maintained by the ISP. It works much as a post office box. Mail is stored temporally until you
have a chance to retrieve it. The e-mail program connects to the POP sever and downloads the mail.
Normally the client tells the server to deletes mail once it is transferred but this can be overridden so mail
remains on the server. This is convenient if you access mail from more then one machine.
Security Tip -- Be careful opening e-mail attachments. This is the most common method of
spreading viruses and trojans.
Security Tip -- The aforementioned warning has been issued many times. What is less well known
is that simply reading e-mail can infect your system. ActiveX controls or VB scripting can be
embedded in the body of a mail messages. Reading the message activates the virus.
Security Tip -- Spam is a big problem. Many ISP’s restrict SMTP access to customers logged into
the service. This means if you have multiple ISPs or a domain hosting service you may not be able
to use a particular SMTP server. This causes trouble if you use difference ISP’s for example DSL
and dialup. This is discussed in the laptop and router automatic fail over section.
10.3 Corporate Mail
Telecommuters need to be able to access corporate mail from the SOHO LAN. Depending on where the
mail server is located this may prove to be difficult. If access to the mail server is not restricted the user
logs in like any other POP account.
If the mail server is not publicly accessible then you need to connect using the VPN client. In our case
connecting to the VPN requires additional authentication and is expired periodically to increase security
protection. This is not a problem when traveling and connecting for a short time but it gets tedious as a
telecommuter. Another option, if it is acceptable to your administrator, is to set up your corporate mail
account to automatically forward all incoming mail to a personal mail account. This allows you to access
your corporate mail without activating the VPN.
Mail Configuration Tip -- Archiving mail when using multiple clients gets pretty difficult. One of the
things I’ve found useful is to have your main computer remove mail from the POP server. The rest of
the machines retrieve a copy but do not delete the message. Then when you get back to the main
machine you can archive the received mail.
11 Fax – E-mail on Paper
Originally we did not want to use fax, preferring to interact with clients via e-mail or the telephone. We
found it is very difficult to get away from fax completely so we sought a solution that did not require a
“real” Fax machine.
For incoming fax we use the eFax.com fax service. Basic service is free; if you want a local or 800 number
they charge a monthly fee. Each customer is assigned a unique phone number in our case 520-223-4815.
When a fax comes in it is converted to a file and e-mailed to the subscriber. On the subscriber’s machine
special eFax software reads the attachment. The attachment can be saved and imported by other programs.
To send a fax we use Phone Tools that Dell bundles with its PCs. This allows direct faxing of electronic
documents or scanned hard copy.
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