
Multi-Tech Systems, Inc. CF220-DID CallFinder User Guide 3
CONTENTS
CHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS ............................................................................. 4
Product Description ................................................................................................................................ 4
Prerequisite: the DID Line(s) .................................................................................................................. 5
Safety Warnings ...................................................................................................................................... 5
Technical Specifications ........................................................................................................................ 6
Mechanical Mounting .............................................................................................................................. 6
CHAPTER 2 – SAMPLE SYSTEM ........................................................................................................................ 7
Introduction .............................................................................................................................................. 7
Widget Sample Company Implementation............................................................................................ 7
CHAPTER 3 – CALLFINDER SERVER INSTALLATION ........................................................................................ 21
Introduction ............................................................................................................................................ 21
First step: Ordering the DID Line(s) .................................................................................................... 21
Installation, Part A: Cabling Instructions ............................................................................................ 22
Installation, Part B: Configuring the CallFinder Server ..................................................................... 25
CHAPTER 4 – CALLFINDER SOFTWARE SCREENS ........................................................................................... 35
Introduction ............................................................................................................................................ 35
Home Screen .......................................................................................................................................... 35
Login Screen .......................................................................................................................................... 36
Call Log Screen ..................................................................................................................................... 37
Current Status Screen........................................................................................................................... 38
Logout Option ........................................................................................................................................ 39
Administration Screen .......................................................................................................................... 39
Phone Book Screen ............................................................................................................................... 42
Channel Configuration Screen ............................................................................................................. 43
Password Administration Screen ........................................................................................................ 46
CHAPTER 5 – CALLFINDER SERVER OPERATION ............................................................................................ 47
Front Panel LEDs ................................................................................................................................... 47
Updating CallFinder Firmware ............................................................................................................. 47
Call Log Email Messages ..................................................................................................................... 48
Initializing and Busying DID Channel Modems .................................................................................. 48
CHAPTER 6 – DEVICE MANAGER INSTALLATION & OPERATION ....................................................................... 49
Installing Device Manager Software .................................................................................................... 49
Commands ............................................................................................................................................. 50
Firmware Updating Process - Detailed ................................................................................................ 64
CHAPTER 7 – TROUBLESHOOTING .................................................................................................................. 69
APPENDIX A – REGULATORY INFORMATION .................................................................................................... 72
APPENDIX B – WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT ................................................................. 75
APPENDIX C – C-ROHS HT/TS SUBSTANCE CONCENTRATION ...................................................................... 76
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