
RASExpress User Guide
234 CommPlete Communications Server
Appendix B Upgrading RASExpress
Introduction
As part of its continuing effort to improve its products and provide added value to its
customers, Multi-Tech Systems from time to time releases upgraded versions of
RASExpress. Because these upgrades can be installed through the Internet, you can
upgrade all your RASExpress servers, wherever they might be, from a single
workstation.
RASExpress upgrades can be downloaded from the Multi-Tech Web site at
http://www.multitech.com/Support/Networking.asp or the Multi-Tech BBS at
612-785-3702 (before 1 March 2000), 763-785-3702 (after 1 March 2000), or 800-392-
2432. Please check with Technical Support at 800-972-2439 for the upgrade file name
and passwords.
Before You Start
The entire installation can be accomplished from a workstation or personal computer
with access to the Internet. Typically, it would be the workstation on which
MultiCommManager is installed. Before you start, please make sure you have the
following:
•
An FTP (File Transfer Protocol) or TFTP (Trivial File Transfer Protocol) file transfer
program. This must be supplied by you.
• FTP Server or TFTP Server in the Applications menu, as appropriate, is enabled
on all servers that are to be updated.
How to Upgrade RASExpress
1. Download the RASExpress upgrade .EXE file from the Multi-Tech Web site or
BBS. The file name includes the version number, e.g., RASU540.EXE.
2. Copy the upgrade file to the directory where the FTP or TFTP file transfer
program is installed.
3. Change the name of the upgrade file to UPGRADE.EXE.
4. If necessary, ping the RASExpress server that is to be upgraded to make sure you
have a good connection.
5. Using FTP or TFTP, transfer the compressed file to the server. In the following
example, the TFTP syntax is tftp -b SourceFileName ServerIPAddress=
DestinationFileName. The source file name is the name of the upgrade file. The
destination file name is upgrade.exe. Example: tftp -b upgrade.exe
200.2.9.1=upgrade.exe.
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